Customer Service lessons from Telstra, the NBN and McDonalds
Years ago Telstra was a Government owned utility with a monopoly. It could treat its customers with disdain and get away with it. When the government of the day decided they wanted to sell it off, they had a major shakeup. Customer service lifted, especially for the business sector and even though that might seem […]
Continue....Boost Your Social Media Performance
Social Media is demanding and thrusts you into the spotlight. These people will help you be a social media success. If you know Social Media does work, but you want to do it better, there are 7 People That Can Help Boost Your Social Media Performance. Life Coaches If you ever feel apprehensive about being […]
Continue....How To Do Anything
Here’s how you can change almost anything in your business, in the next twelve months As a small business owner or manager, what goes on between your ears is the single most important thing in your business. You’ve probably heard the saying “whether you think you can do a thing or think you can’t do […]
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